Daniel Prokop

5 Questions to Consider when Innovating in Legal Tech

The innovation space in legal operations is operating at light speed.  With advancements in business intelligence, information governance, program management and more, it is easy to feel lost and overwhelmed by all of the available options.  Answering 5 Common Legal Tech Questions As you move forward with your own legal transformation initiatives, here are five …

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What Is Customer Experience And Why Brands Need To Make It A Priority 

A great customer experience is about all of the little interactions and the ways in which that experience left you feeling.  Since COVID-19, digital services and touchpoints for customers have skyrocketed, causing customers to become increasingly interactive in the digital world.  Customers of all types have come to not only expect, but seek a positive …

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