Innovation Summit 2022

On-Demand Content

Innovation Summit 2022 took place November 9th and 10th, 2022 at The Energy Innovation Center in Pittsburgh, PA.  Featuring a variety of topics around digital transformation, innovation, and Salesforce, the event brought together an array of thought leaders, technology enthusiasts, and business innovators from across industries for two days of networking, education, and inspiration.  View content from the presentations below.

Innovation through Simplicity

Dr. Sola Talabi, Principal & CTO at Pittsburgh-Technical

You may remember the Fukushima nuclear accident in 2011, or watched the HBO series about the Chernobyl nuclear accident in the USSR in 1986, or heard about the Three-Mile nuclear accident in Pennsylvania in 1979. These incidents have shown the enormity of nuclear power and the potential catastrophic impacts of nuclear accidents. These incidents also show the limitations of the reliability of mechanical systems, no matter how advanced they are – there is a chance that they may not work as planned. Dr. Sola Talabi spoke about innovation through simplicity by describing how the nuclear industry has eliminated the possibility of these accidents occurring on future designs, not by adding more mechanical systems, but by replacing their functions with natural phenomena like gravity. This approach to innovation by simplicity transcends industries and can provide a fresh approach to solving problems in a world of growing complexity.

Sola Talabi

Driving Actionable Innovation

Ian Gotts, Founder & CEO at

Innovation needs to result in competitive advantage, improved productivity or reduced costs. It needs to be driven as a measurable, repeatable process. This session looks at how you design the process of innovation without killing the innovation.

Ian Gotts

Innovating During Times of Austerity

Moderated by Audrey Dunning

When the economic outlook is forcing companies to tighten budgets, how do you prioritize innovation? This panel discussion from Innovation Summit 2022 was moderated by Audrey Dunning (President & CEO at AMP Growth Advisors) and features Greg Wilson (CIO at Centimark), Bill Fortwangler (CIO at Dollar Bank), and Michael Janney (VP, Industries at Salesforce) as panelists to discuss the importance of finding opportunities to innovate.

Innovation Summit Panelists

Change Management: Engagement During a Transformation in the Virtual Era

Moderated by Neysha Arcelay

How do you keep your teams engaged during a digital transformation initiative? In this session moderated by transformation advisor and coach Neysha Arcelay, you'll hear from Rajiv Kulkarni (Senior VP, Salesforce Products & Strategies at PNC Bank) and Mike Speer (Business Strategy Director at Salesforce) about keeping teams engaged and energized.

Neysha Arcelay

The Hidden Power of UPN Process Diagrams

Ian Gotts, Founder & CEO at

UPN (Universal Process Notation) seems so simple. But don't confuse simple with simplistic. It is extremely powerful and has been proven over 20 years in every industry and every organization size from Fortune500 to startups. This session will uncover the power of UPN and give you 3 steps to get from good to great process mapping.

Ian Gotts

30 Essential Takeaways on Innovation for 2023

Innovation Summit featured a variety of speakers from different verticals. But no matter what your industry, there were some valuable common threads that have the potential to help all of us as we move into 2023 and beyond. Read highlights from four thought-provoking sessions.

Human Innovation: Redefining What's Possible

Chad Shipley, Founder & Owner at Sweat Bar Fitness

In this session, Chad Shipley will share his journey from an out of shape and unfulfilled technology consultant who could barely run a few miles, to becoming a successful entrepreneur and ultra endurance athlete who recently completed a 50 mile ultra run and a full length Ironman. As innovators who embrace the limitless potential of technology, expect to be challenged in this session to consider the limitless capacity we all have within us, and the extraordinary life we will live when we tap into the power we all have within.

Chad Shipley

The Future of Energy

Jason Olbekson, Global Industry Director of Oil & Gas at Salesforce

The energy industry is adapting to a rapidly changing world creating an imperative for us to reimagine how we produce, store, transport, optimize and consume energy for a more sustainable future. Hear the latest trends, insights and innovations that are shaping the next generation of energy.

Jason Olbekson

Innovation that Addresses Current Manufacturing Trends

Michael Janney, VP Industries at Salesforce

Manufacturers around the globe are facing common trends. Learn how these companies have thought about and are addressing these current challenges, and how they have turned them into opportunities to innovate and outpace their competitors.

Michael Janney

Alternative Worlds – The Best Alternative to Competitive Research

Brian Utz, Director of Product Management at Sopheon

Brian Utz (Director of Product Management at Sopheon) discusses ways to unlock new creative solutions by shifting the focus away from your competitors.

Learn more about this design exercise that helps you break the mold and look at things through a new perspective in order to differentiate your company.

Brian Utz

Change Management Drives Salesforce User Adoption

Shannon Gregg, President at Cloud Adoption Solutions

Change Management is an important but abstract concept when working in day-to-day Salesforce administration and development. Join us to learn immediately actionable methods to apply change management concepts and techniques to drive Salesforce user adoption.

Shannon Gregg

Mapping the Trail Together

Adam Franklin, Technical Architect at HIKE2

Innovation and digital transformation are journeys, but rarely a straight path. Oftentimes we think we all have the same understanding of where we are going and how we’re going to get there. In many cases, the truth is we may all be constructing very different meanings to the same words. Through collaboration and discussion, we can work towards a shared understanding of where we’re headed and how to plot a course to get there.

Adam Franklin

Continuous Innovation on Salesforce

Mike Speer, Business Strategy Director at Salesforce

Innovation is key to staying ahead of the competition and keeping your customers happy. But how do you continuously innovate with technology?

In this presentation, we'll explore how to continuously innovate on the Salesforce platform. We'll discuss the importance of staying up-to-date with the latest releases, how to use technology to create new and improved products and services, and the importance of the building a partnership with your business. We'll also share some tips on how to encourage and manage innovation within your organization.

Mike Speer

Working Backwards to the Technology

Patrick DiDomenico, Founder at InspireKM

Focusing on User Experience to Enhance the Practice of Law

Technology is an important—indeed critical—enabler for knowledge management, but allowing the technology tail to wag the KM dog can lead to serious problems. Focusing first on user experience is difficult, time-consuming, and expensive; but doing so will help ensure success.

Patrick DiDomenico

Innovation for Good

Paul Deschenes, CTO at AdvoLogix

A discussion around using our skills in technology and business to lead and enable charitable organizations and causes with technology. How to get involved, success stories, and the types of technology enablement that can help small to mid-sized charities better achieve their goals.

Paul Deschenes

Innovation Teams: Setting Up for Success

Jeremy Smith, Consultant & Adjunct Instructor at CMU

Forming creative, multidisciplinary teams to explore and then implement innovative ideas is extremely difficult. Leaders routinely (and early in the effort) shortcut or sidestep fundamental best practices for "getting work done," botch communication and otherwise erode participants' belief that success is important… or even possible... and they make common excuses for doing so. This session features stories, patterns, and anti-patterns from professional experience and grad student design teams at Carnegie Mellon University to help participants find the right methods to create innovation teams and set them up for success, not failure.

Jeremy Smith

Better Insights for More Impactful Products and Services: Journey Mapping

Julie Gulick, President & CEO at Bally Design

As the world becomes more complicated, one thing remains the same - we must be solving real problems for customers to purchase our products and services. One valuable tool for the discovery of customer needs is the Journey Map. Let's take a look at practical insights into effectively using a Journey Map with your team.

Julie Gulick

Humor: It's Serious Business

Rachel Brozinick, Solution Architect at Publicis Sapient

Many professionals believe that humor simply has no place amid serious work. This myth often stems from insecurity about our lack of experience, harming our credibility, and not being taken seriously. According to a study by Robert Half International and Hodge-Cronin & Associates, 98 percent of executive leaders prefer employees with a sense of humor, while 84 percent believed employees with a sense of humor do better work.

Rachel Brozinick

Need a Guide for Your Salesforce Journey?

Take the first steps to begin your own journey when you chat with the experts at HIKE2!

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