customer experience

What Is Customer Experience And Why Brands Need To Make It A Priority 

A great customer experience is about all of the little interactions and the ways in which that experience left you feeling.  Since COVID-19, digital services and touchpoints for customers have skyrocketed, causing customers to become increasingly interactive in the digital world.  Customers of all types have come to not only expect, but seek a positive …

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manufacturing

Manufacturing Industry Predictions for 2022

Looking back on 2021, the pandemic created another unprecedented year for the manufacturing sector when it comes to challenges around labor, supply chain, and digital capabilities. Despite what challenges we faced from the previous year, the future of digitizing the manufacturing sector is still bright.  Our manufacturing thought leader, Tom Lovell, outlined his predictions for …

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