Universal Process Notation: A Powerful Tool to Take Your Organization from Good to Great April 18, 2023 HIKE2 You might think Business Process Mapping (BPM) is an unexciting but necessary part of business
How to Harness User Stories (the Right Way!) to Ensure Agile Project Success February 17, 2023 HIKE2 Adam Franklin, Technical Architect at HIKE2 Throughout your career, you may be involved in
Getting Started With Customer Experience August 26, 2022 HIKE2 The way you think about customer experience (CX) is crucial. It’s the heart of successful
What Is Customer Experience And Why Brands Need To Make It A Priority June 29, 2022 HIKE2 A great customer experience is about all of the little interactions and the ways in
How to Drive Sales Pipeline in These Interesting Times March 25, 2020 HIKE2 Written by Shannon J. Gregg, Change Management Guide, HIKE2 Sales managers thrive on predictability: CRM
Adopting a Remote Service Model: 4 Ways To Successfully Take Employees ‘To the Cloud’ March 17, 2020 HIKE2 Written by Amanda Wodzenski, HIKE2 Principal | Guide Digital nomads and freelancers are nothing new.