Salesforce Consulting & Integration Services

Achieve Seamless & Transformative Experiences with Salesforce

Salesforce is the world’s number one Customer Relationship Management (CRM) platform. It allows organizations to put their customers at the center of everything they do.

The Salesforce platform connects organizational silos, allows for smart integration of processes, and provides a single 360-degree view of the customers' journey.

At HIKE2, we are the most innovative and collaborative digital consultancy in the Salesforce ecosystem, helping our clients become better companies for their customers. We work jointly with our clients to unlock the potential of their organization to create an integrated customer experience while producing profitable growth and achieving operational efficiency.

Delivering Results Across Clouds

We are innovation experts, and we help our clients utilize today's Salesforce technology to solve their strategic challenges.

Over the years, we have partnered with our clients to deliver digital transformation solutions in various industries, helping them realize their vision for growth and market differentiation using Salesforce products.

Our team of certified consultants has deep expertise in:

Sales Cloud

Sales Cloud

Service Cloud

Service Cloud

Experience Cloud

Experience Cloud

Marketing Cloud

Marketing Cloud & MCAE (Pardot)

Field Service Lightning

Field Service Lightning

Tableau analytics

Tableau

Mulesoft integration

Mulesoft

Public Sector

Public Sector

Manufacturing

Manufacturing Cloud

Salesforce Use Cases

The Salesforce platform can be used in a wide variety of ways in order to help teams across different departments achieve their goals.  Customize the platform to help sales, marketing, IT, HR, finance, operations, and other teams streamline their processes.

Here are just some of the use case examples that we have experience in delivering for our clients.

Service Process Automation

Why?
  • Empower teams
  • Streamlined implementation
  • ROI in weeks, not years
  • Create single source of truth
  • Process efficiency

Experience Cloud Partner Portals

Why?
  • Improve onboarding
  • Training and support
  • Collaboration
  • Sales and marketing
  • Partner management

Simplified Case Management

Why?
  • Improved workflows
  • Fast, easy implementation
  • Improve CSAT scores
  • Improve decision-making
  • Configured to your needs

Our Salesforce Certifications

hike2 salesforce certifications

Client Satisfaction

"We hired Hike2 to help us implement a Partner Portal with specific security requirements of both internal & external users. The Hike2 team was very professional and proactive, and managed to complete all of the requested scope on-time. We will certainly plan to use them again for future Salesforce development work."

Professional Services Client [Sales Cloud & Experience Cloud]
Salesforce AppExchange Review

"Working with the team at Hike2 was an excellent experience and we look forward to working with them in the future. All of the team members were very friendly, knowledgeable, and efficient. Hike2’s mastery of the Agile methodology and proprietary tracking tool allowed DOJ to complete the first phase of the project right on time and within budget."

Public Sector Client [Customer 360 Platform & Experience Cloud]
Salesforce AppExchange Review

"Hike2 is incredible on all accounts. They made our Lightning Transition seem like a breeze, and my team is still so amazed at how smooth it went. We are now working with them on several other projects and look forward to a very long relationship with them! I would highly recommend Hike2 to any company looking for a Salesforce consulting team!!!"

Sales Cloud Client 
Salesforce AppExchange Review

"The Hike2 team did an excellent job supporting our team on Pardot. They brought in expertise we didn't have in-house, understood what we were trying to do, and worked seamlessly with our internal team to make it super easy. Would definitely recommend."

Professional Services Client [Sales Cloud & Marketing Cloud]
Salesforce AppExchange Review

"We have partnered with Hike2 repeatedly, based on previous favorable outcomes. They have learned how to navigate the landmines in my company to ensure best practice processes are put in place. This is super valuable as resources are thin."

Manufacturing Client [Marketing Cloud & Pardot]
Salesforce AppExchange Review

Our Approach

Our approach is simple: to ensure a shared and unified vision for success.

Design Thinking

We take a human-centered approach and use cross-functional methodologies to help clients create better services and internal processes.

Trusted Salesforce Partner

Our team of certified consultants has deep expertise in Manufacturing Cloud, Service Cloud, Field Service Lightning, Experience Cloud (formerly known as Community Cloud), Sales Cloud, Pardot, Marketing Cloud and Mulesoft.

Industry Expertise

A proven track record and domain expertise in Manufacturing, Financial Services, Technology, State and Local Government Services.

Our Services

Whether you are just getting started in your Salesforce journey, want to evaluate where you are, or you are ready to take things to the next level, HIKE2 can help you create an integrated customer experience while producing a speedy and tangible return on your Salesforce investment.

Strategic Services

Realize your vision for growth and market differentiation. Our Salesforce transformation experts challenge the status quo and develop customized solutions and strategies that work for you.

Design Services

Create truly differentiated customer experiences by tying together human, digital, and physical interactions.

Experience Driven Implementations

Accelerate your platform investment by leveraging a proven implementation framework, focused on process-driven evaluation and design to ensure your success.

Data Strategy

Enable faster data-driven decision making by connecting and extending your core systems. Learn from your data and find valuable business opportunities at the right time.

Change Management and Training

Benefit from our adoption and training methodologies to promote ongoing employee engagement and long term change.

Managed Services

Leverage Salesforce experts to facilitate the management and optimization of your existing Org, improving business processes and user experience.

Want to discuss your Salesforce project?

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