Salesforce Managed Services

Partner with a Trusted Advisor to Make the Most of Your Investment and Take Your Salesforce Implementation to the Next Level

Your Salesforce solutions need to be functional, but beyond that, you want to be forward-thinking and proactive, solidly positioning your organization for the future.

HIKE2 Managed Services is a smart, scalable, and cost-effective solution to making the most of your Salesforce investment, starting today and looking toward tomorrow.

The HIKE2 Managed Services Difference

At HIKE2, Managed Services is a primary focus.

We've built a dedicated department around the right people — experts who specialize in managed services work and excel at it

Our team members all have deep technical experience and strong communication skills, from Consultants with 5+ years in Salesforce and consulting to Technical and Solution Architects with 10+ years of Salesforce and business consulting experience. 

When you partner with us, you won't get a commoditized, off-the-shelf, or outsourced service. 

Instead, we are an extension of your Center of Excellence (COE), supplementing your mature Salesforce organization with much-needed talent.

Our goal is twofold: To be the best at delivering an exceptional Salesforce product and to be your go-to, trusted Salesforce advisor.

Who is Managed Services Perfect For?

Manage services may be right for your organization if:

Your newly-implemented Salesforce solution needs ongoing support and best practice recommendations.

You're more mature in your Salesforce use and want to get to the next level, faster — above and beyond one-off projects.

Your current Salesforce solution is outdated, but you don't know where to start or how to identify all the potential impacts that changes could make.

You don't have an in-house resource to handle troubleshooting, daily maintenance, data cleansing, or user requests.

You'd like to supplement your in-house resources with subject matter experts to manage ongoing improvements or train your team.

HIKE2 employees

Our Solutions Expertise

Our capabilities include the following Salesforce Clouds, third-party tools, and consultative support.

Salesforce Clouds

Sales Cloud, Service Cloud, Marketing Cloud, Marketing Cloud Account Engagement (Pardot), Experience Cloud, CPQ, Field Service Lightning, Tableau, MuleSoft, Einstein

3rd Party Tools

DocuSign, Gearset, iManage, AdvoLogix, Formstack, Conga, HubSpot, Nintex Drawloop

Consultative Support

Solution Design, DevOps Process Guidance, Roadmapping & Prioritization, Integration Architecture

Expect a Higher Level of Salesforce Service

Our partners naturally expect us to be experts on Salesforce — not just on tactical configuration and code but also on best practice recommendations, anticipating the future of Salesforce and advising them on how to build their Salesforce organization to support future enhancements.

We go above and beyond. We are your trusted advisor throughout your full Salesforce lifecycle — providing strategic direction that surpasses basic post-implementation admin support and ongoing maintenance.

We’ll listen to your needs and recommend levels of support — from a single dedicated resource to an entire team. 

When you partner with HIKE2 for your Salesforce Managed Services, you can expect:
  • A single project manager assigned to your organization. 
  • A talented, onshore support team dedicated to Managed Services.
  • The power of the entire HIKE2 team behind you, to be tapped into as needed.
  • Fast response and resolution of issues when they arise.
  • Huge wins with improvements in your day-to-day efficiencies.
  • A trusted advisor for anything Salesforce related.

Getting Started with Managed Services

Getting started with HIKE2 Managed Services is easy.

Step 1 — Meet the HIKE2 team

Step 2 — Transition seamlessly with knowledge transfer sessions

Step 3 — Set cadence meetings to review and prioritize backlog

Step 4 — Hold ongoing process and release management sessions and make best practice recommendations

Get a Managed Services Quote

Trust HIKE2 to have your back on everything Salesforce. Contact our experts today and take the next step in your organization's digital transformation.

Get in touch to discuss your specific needs and request pricing for HIKE2 Managed Services:

Managed Services

with Pardot Integration

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