Your Salesforce solutions need to be functional, but beyond that, you want to be forward-thinking and proactive, solidly positioning your organization for the future.
HIKE2 Managed Services is a smart, scalable, and cost-effective solution to making the most of your Salesforce investment, starting today and looking toward tomorrow.
The HIKE2 Managed Services Difference
At HIKE2, Managed Services is a primary focus.
We've built a dedicated department around the right people — experts who specialize in managed services work and excel at it.
Our team members all have deep technical experience and strong communication skills, from Consultants with 5+ years in Salesforce and consulting to Technical and Solution Architects with 10+ years of Salesforce and business consulting experience.
When you partner with us, you won't get a commoditized, off-the-shelf, or outsourced service.
Instead, we are an extension of your Center of Excellence (COE), supplementing your mature Salesforce organization with much-needed talent.
Our goal is twofold: To be the best at delivering an exceptional Salesforce product and to be your go-to, trusted Salesforce advisor.
Who is Managed Services Perfect For?
Manage services may be right for your organization if:
Our Solutions Expertise
Our capabilities include the following Salesforce Clouds, third-party tools, and consultative support.
Salesforce Clouds
Sales Cloud, Service Cloud, Marketing Cloud, Marketing Cloud Account Engagement (Pardot), Experience Cloud, CPQ, Field Service Lightning, Tableau, MuleSoft, Einstein
3rd Party Tools
DocuSign, Gearset, iManage, AdvoLogix, Formstack, Conga, HubSpot, Nintex Drawloop
Consultative Support
Solution Design, DevOps Process Guidance, Roadmapping & Prioritization, Integration Architecture
Expect a Higher Level of Salesforce Service
Our partners naturally expect us to be experts on Salesforce — not just on tactical configuration and code but also on best practice recommendations, anticipating the future of Salesforce and advising them on how to build their Salesforce organization to support future enhancements.
We go above and beyond. We are your trusted advisor throughout your full Salesforce lifecycle — providing strategic direction that surpasses basic post-implementation admin support and ongoing maintenance.
We’ll listen to your needs and recommend levels of support — from a single dedicated resource to an entire team.
When you partner with HIKE2 for your Salesforce Managed Services, you can expect:
- A single project manager assigned to your organization.
- A talented, onshore support team dedicated to Managed Services.
- The power of the entire HIKE2 team behind you, to be tapped into as needed.
- Fast response and resolution of issues when they arise.
- Huge wins with improvements in your day-to-day efficiencies.
- A trusted advisor for anything Salesforce related.
Getting Started with Managed Services
Getting started with HIKE2 Managed Services is easy.